The scammers tell residents they are entitled to tax big refunds, or that they owe money that must be paid immediately to the IRS. When unsuccessful the first time, sometimes phone scammers call back trying a new strategy.
Please be advised that the IRS does not generally communicate with taxpayers by telephone. If they do, it is only after first sending correspondence by US mail. Also, legitimate IRS representatives NEVER asks for credit card, debit card or prepaid card information over the telephone.
According to the IRS webpage, if you get a phone call from someone claiming to be from the IRS, here’s what you should do:
- If you know you owe taxes or you think you might owe taxes, call the IRS at 1.800.829.1040. The IRS employees at that line can help you with a payment issue – if there really is such an issue.
- If you know you don’t owe taxes or have no reason to think that you owe any taxes (for example, you’ve never received a bill or the caller made some bogus threats as described above), then call and report the incident to the Treasury Inspector General for Tax Administration at 1.800.366.4484.
- You can file a complaint using the FTC Complaint Assistant; choose “Other” and then “Imposter Scams.” If the complaint involves someone impersonating the IRS, include the words “IRS Telephone Scam” in the notes.
More information about this scam can be found on the MoneyGram webpage. In addition, there is useful information on how to report an incident to MoneyGram, if MoneyGram was used as a result of a scam.